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You can’t fake trust.

And your culture already told the truth.


The posters. The values. The initiatives.


None of it lands if your people are burnt out, afraid to speak, or done clapping for nothing.


This isn’t about vibes, comms, or cupcakes.
This is about how safe people feel to speak up. How clear your systems are.
And how much trust still exists between your leaders and your people.


We help you fix the stuff that actually drives culture:
Fear, silence, inconsistency, burnout, bias, apathy, disengagement, the lot.

When trust breaks down, here’s what follows:

Absenteeism. Attrition. Quiet quitting. Long-term sickness.


Stalled progression. Failed succession. Leadership churn.


And the kind of reputational risk that talent remembers.

find out more


Culture Collision 

Labs



When change hits, trust breaks. This is how you fix it. 


Mergers. Restructures. Leadership shake-ups.  Or just years of disconnect finally boiling over.


Culture Collision Labs are high-trust, expertly facilitated sessions designed to expose the real fault lines in your organisation, the ones papered over by strategy decks and comms plans.


We surface the hidden narratives, clashing expectations, and quiet resentment that stop progress, and help you move forward without leaving damage behind.

Collision labs


Psychological Safety                Diagnostic Tool



PsyQSafe is our flagship psychological safety diagnostic,  designed to surface truth, not trigger defensiveness.


It reads what other tools miss: fear, fatigue, emotional suppression, identity impact, and historic harm.


It’s emotionally intelligent, trauma-informed, and identity-aware.


No dumbing down. No pathologising. No gaslighting.


We don’t ask people to be brave.
We make it less dangerous to be honest.



Groundbreaking diagnostics


Employee Intelligence 

Labs



High-trust, expertly facilitated sessions.


Designed to surface what surveys missed,  and what your people stopped saying out loud.


We go deeper than engagement.


We uncover patterns of fear, frustration, silence, and disconnection,  and give you insight you can actually do something with.


Anonymous. Nuanced. Human.


This isn’t just listening. It’s intelligence.



Intelligence Labs

Hiring Managers Fix Kit


Because it’s time HR stopped absorbing the damage and started driving the change.


HR knows where the problems are.


You see the broken policies, the culture drift, the bias that lives in “business as usual.”


You get pulled into everything,  trauma, backlash, performative leadership, comms spin, but you’re rarely given the tools, backing, or power to fix the root causes.


That’s where the Fix Kit comes in.

hiring manager first aid

The HR Fix Kit


Because it’s time HR stopped absorbing the damage and started driving the change.


HR knows where the problems are.


You see the broken policies, the culture drift, the bias that lives in “business as usual.”


You get pulled into everything,  trauma, backlash, performative leadership, comms spin, but you’re rarely given the tools, backing, or power to fix the root causes.


That’s where the Fix Kit comes in.

Urgent Care - hr

ERG Fix Kit


You set up employee networks to drive change.  Now you’re using them to plan events.


They were meant to challenge the system.  Now they’re picking the snacks for Pride Month.


They wanted to shape policy.
You gave them Canva access and a shout-out on Yammer.


They’ve become the poster children for progress, but behind the scenes?


They’re underpaid, over-relied on, and running on fumes.

erg life support


Stop absorbing everyone else’s trauma.
Start leading with structure, not survival mode.


You’re carrying the culture.
You’re managing risk, people, compliance,  and emotional labour that no one else sees.


This kit gives you tools, boundaries, language, and confidence to stop firefighting and start leading the change.


What’s Included:


  • HR language upgrade tools (saying hard things, clearly)
     
  • Boundaries & escalation guidance
     
  • Inclusion integration checklist for core systems
     
  • Templates for pushback, buy-in, and visibility
     
  • HR as strategic operator: narrative and role reset answer to this item.


If your hiring managers don’t get it,
your inclusion strategy doesn’t stand a chance.


Hiring managers are making culture-shaping decisions daily,  usually without training, support, or confidence.


This kit gives them the clarity and tools they need to assess better, interview fairer, and stop relying on “gut feel.”


What’s Included:


  • Inclusive job design and briefing templates
     
  • Bias-aware interview structure + question bank
     
  • Candidate care checklist (before/during/after)
     
  • Quick reference guide for legal and ethical hiring
     
  • Manager micro-training modules (plug-and-play)



Stop burning out your employee networks.
Start backing them properly.


Employee groups shouldn’t be unpaid therapists or party planners.
They should be policy shapers, culture drivers, and leadership influencers.


The ERG Fix Kit gives you structure, support, and strategy, so your networks don’t just survive, they thrive.


What’s Included:


  • Governance templates and guidance
     
  • Role clarity and succession planning tools
     
  • Visibility and influence mapping
     
  • Sponsor and stakeholder engagement toolkit
     
  • Performance check-in and relaunch plantem.


What It Is


A practical, high-impact launch or reboot package that gives new or existing ERGs everything they need to start strong—or restart with strategic clarity. Covers vision, structure, governance, leadership roles, influence pathways, and activation plans.


Problem It Solves


  • ERGs often exist in name but lack direction, structure, or visible impact.
     
  • Chairs and members are unsure of their purpose or authority.
     
  • Groups default to running events with no strategy, influence, or funding.
     
  • Leadership “supports” the idea but hasn’t provided meaningful backing.
     
  • There is no consistent framework across ERGs in the same organisation.


Includes:


✅ ERG Foundations Pack


  • Mission, vision & values templates
  • Sample group objectives and annual planning canvas
  • Success indicators aligned to culture and people strategy
     

✅ Governance & Role Clarity Toolkit


  • Chair and committee role descriptions
  • Terms of reference (customisable)
  • Election or nomination guidance
  • Time protection and workload planning template
     

✅ Stakeholder Mapping & Influence Plan


  • Stakeholder engagement templates (HR, comms, exec sponsors)
    Visibility strategy aligned to business rhythm
    Sponsor alignment briefing template
     

✅ Comms & Visibility Launch Kit


  • Internal launch email and slide pack
  • Messaging guide: “What to say, how to say it”
  • Optional LinkedIn or intranet copy to announce launch/relaunch
  • Launch comms calendar (first 60 days)
     

✅ Activation Plan: First 100 Days


  • Priority checklist for chairs
  • Suggested campaign or engagement arc
  • Quick-win activities and influence building moments
  • Internal engagement tracking sheet
     

✅ Optional Customisation


  • Organisation-specific branding or language integration
  • Kick-off workshop or chair coaching (add-on)
  • Sponsor onboarding call or briefing deck (add-on)


What It Is


A focused, 6–12 week intervention designed to reset, re-energise, and reposition struggling or stagnant ERGs. It combines performance auditing, purpose realignment, and leadership coaching to move the group from burnout or disconnection into credible, strategic delivery.


Problem It Solves


  • ERGs have lost momentum or visibility after leadership changes, burnout, or internal politics.
     
  • New chairs have inherited unclear goals, broken structures, or exhausted teams.
     
  • Members are disengaged, and leadership no longer sees the group as strategic.
     
  • Groups default to surface-level activity with no tangible outcomes.
     
  • Confidence, clarity, and impact have eroded—and urgent intervention is needed.


Includes:


✅ ERG Performance Health Check


  • Rapid audit covering structure, visibility, activity, and engagement
  • ERG self-assessment tool for chairs and committees
  • Thematic summary: strengths, blockers, burnout risks, and influence gaps
     

✅ Vision Reset & Purpose Alignment Session


  • Reconnection to mission, strategic relevance, and organisational context
  • Prioritisation of short-term wins and long-term impact goals
  • Update or co-create objectives aligned to business priorities
     

✅ Chair & Committee Coaching


  • 1:1 or small group coaching sessions focused on leadership confidence, role clarity, and influence
  • Support with boundary-setting, internal politics, and burnout recovery
  • Templates for effective delegation and time management
     

✅ Sponsor & Stakeholder Re-engagement Toolkit


  • Updated sponsor briefing pack with action prompts
  • Stakeholder map refresh with engagement plan
  • Scripts and decks for reigniting internal relationships
     

✅ 90-Day Relaunch & Visibility Plan


  • Custom planning canvas and roadmap
  • Comms reintroduction plan: “We’re back and here’s what’s next”
  • Event, campaign, or insight activation suggestions
  • Optional relaunch comms assets (internal slides, email, intranet post)
     

✅ Optional Add-ons


  • Group chair coaching across multiple ERGs
  • Relaunch campaign co-design
  • Joint session with HR/People leadership for alignment and visibility
  • Post-reboot impact snapshot (survey + leadership report)


What It Is


An ongoing support and strategy subscription designed to help ERGs sustain momentum, grow credibility, and deliver impact. Combines monthly planning resources, coaching, peer support, and strategic alignment tools to build confident, connected, and high-performing staff networks.


Problem It Solves


  • ERGs lose visibility and energy after the initial launch.
     
  • Chairs burn out without structured support or planning tools.
     
  • ERGs default to event planning with no long-term strategy or leadership engagement.
     
  • Groups feel siloed and unsupported—despite good intent.


Includes:


✅  Monthly ERG Resource Packs


  • Plug-and-play planning templates
  • Comms assets aligned to internal calendar (e.g. awareness months, key dates)
  • Practical tools for engagement, visibility, and influence
  • Ready-to-use slides for chair updates or sponsor briefings
     

✅ Quarterly ERG Leadership Check-Ins


  • 60-minute strategic sessions with Chairs/Leads
  • Focus on challenges, wins, influence opportunities, and stakeholder alignment
  • Optional joint sessions with Executive Sponsors
     

✅ Chair Coaching & Peer Support


  • Group coaching huddles for Chairs and Co-Chairs
  • Themed discussion prompts and case clinics
  • Access to ongoing email-based support between sessions
     

✅ Insight & Influence Toolkit


  • Templates to turn ERG activity into meaningful leadership updates
  • Data capture and storytelling guides
  • Insight-to-action workflow to support leadership engagement
     

✅ Visibility & Influence Calendar


  • Guidance on when and how to show up throughout the year
  • Messaging prompts to connect ERG voice to people strategy, ESG, or cultural moments
  • Optional co-authored blogs, case studies or social campaigns
     

✅ Access to Cross-ERG Community


  • Quarterly inter-org ERG roundtables (optional add-on)
  • Shared Slack/Teams channel (if approved) for Chairs to connect
  • Access to best practice case studies and partner events


What It Is


A specialist programme that positions ERGs as embedded organisational intelligence hubs, capturing lived experience, surfacing cultural risk, and providing insight leadership can act on. 


It includes the tools, coaching, and structure to move ERGs from isolated support groups to strategic insight partners.


Problem It Solves


  • ERGs produce insight informally but have no clear route to influence decisions.
     
  • Leadership struggles to hear or act on what’s surfaced through networks.
     
  • ERG feedback lacks structure, credibility, or alignment with business language.
     
  • Valuable insight is lost, ignored, or misinterpreted, undermining trust and potential.
     
  • DEI, people strategy, and culture programmes operate without grassroots intelligence.
     

Includes:


✅ ERG Insight Capture Toolkit


  • Issue logging, thematic mapping, escalation framework
  • Confidence-rated insight heatmap
  • Quarterly template slide pack for leadership reporting
     

✅ Coaching & Enablement


  • Chair coaching (insight framing, storytelling, political navigation)
  • Sponsor briefing session (how to receive and use ERG intelligence)
     

✅ Feedback Loop Framework


  • Closed-loop structure showing “what was raised, what happened”
  • Messaging templates for playback to members and leadership
     

✅ Insight Integration Add-ons (optional)


  • Feed into Impact & ROI Analysis
  • Connect with Culture Pulse Reporting
  • Add ERG voice to People & Culture Operating Plan


find out more

Culture Collision Labs

Surface the hidden tensions, unspoken truths, and organisational blind spots that block trust, performance, and progress, before they become risk.


What It Is


When change hits, trust breaks. This is how you fix it. 


Mergers. Restructures. Leadership shake-ups.  Or just years of disconnect finally boiling over.


Culture Collision Labs are high-trust, expertly facilitated sessions designed to expose the real fault lines in your organisation, the ones papered over by strategy decks and comms plans.


We surface the hidden narratives, clashing expectations, and quiet resentment that stop progress, and help you move forward without leaving damage behind.


Problem It Solves


  • Unspoken tensions and identity-based conflicts are undermining trust and morale.
     
  • Leadership is unaware of the scale or depth of cultural disconnection.
     
  • Traditional engagement methods don’t capture nuance, discomfort, or challenge.
     
  • Inclusion and culture initiatives are being rejected or bypassed due to lived experience gaps.
     
  • Risks are escalating silently through silence, inaction, or narrative control.
     

Target Audience


  • Executive Teams and SLTs
  • Transformation and Culture Owners
  • Risk, Governance, and Reputation Leads
  • HR, DEI, and Employee Relations
  • Organisations facing internal fractures, polarisation, or reputational exposure
     

Strategic Framing


Culture Collision Labs function as intelligent cultural disruption, invited, safe, and strategic.


  • Designed to expose the stories that surveys can’t reach
  • Structured to avoid chaos or venting while still surfacing difficult truths
  • Supports risk identification, repair, and leadership re-alignment
  • Creates a new cultural language of acknowledgement, growth, and credibility
  • Informs inclusion strategy, people policy, comms, and executive presence


Optional Add-ons


  • Executive Debrief & Accountability Session
  • Comms or Culture Reset Messaging Support
  • Integration into broader People Strategy or Inclusion Governance
  • Multi-session Collision Series (across different functions, sites, or identity groups)
     

This is your pre-crisis intervention point.

Employee Intelligence Labs

What It Is


A facilitated deep-dive designed to uncover honest, anonymised insights from employees, especially from underrepresented or disengaged groups. Uses structured listening, behavioural diagnostics, and thematic analysis to surface what’s really going on beneath engagement scores, survey results, or culture dashboards.


Problem It Solves


  • Traditional surveys aren’t telling leaders what they need to hear.
     
  • Employees don’t feel safe speaking openly through formal channels.
     
  • There’s a disconnect between engagement data and lived experience.
     
  • Organisational blind spots persist, especially around inclusion, wellbeing, or power dynamics.
     
  • Leaders need credible, direct feedback—but don’t know how to access it without triggering fear or defensiveness.
     

Target Audience


  • HR and People Strategy Leads
  • DEI, Culture, and Engagement Owners
  • Executive Sponsors and Transformation Leaders
  • Internal Comms, Risk, and Governance Teams
     

Strategic Framing


Employee Intelligence Labs act as your organisational early warning system.


  • Facilitated by trusted experts with lived and leadership experience
  • Allows honest, safe insight gathering—without fear of exposure
  • Surfaces themes you can act on, not just statistics
  • Creates structured routes for escalation, feedback, and follow-up
  • Helps reduce disengagement, quiet quitting, and reputational risk
     

Optional Add-ons


  • Thematic Insight Report & Recommendations
  • Executive Debrief Session
  • Heatmap of Organisational Risk & Trust Gaps
  • Playback Sessions to Staff with Leadership Response Mapping
  • Quarterly Listening Lab Subscription


This isn’t just feedback—it’s intelligence from your front lines.

✅  Facilitated team reset session focused on trust, honesty, and behaviour
✅  Light-touch discovery process to identify root causes of dysfunction
✅  Real-time dialogue tools and emotional risk management techniques
✅  Psychological safety reflection prompts and team commitments
✅  Post-session summary with key themes and practical next steps


✅  Pre- and post-session pulse survey
✅  Line manager coaching and follow-up support
✅  Team charter co-creation or behavioural framework
✅  Leadership alignment or escalation session
✅  Pulse Listening Follow-Up 30/60/90 Days


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